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BetChain Is Committed To Responsible Gambling

There is nothing better than spinning on your favorite slot, rolling the dice for a huge rake or hitting a jackpot on a myriad of games that we can offer you here at BetChain. But none of it would be worth it without a commitment to the well-being of our customers. That is why here at BetChain we adhere to the highest standards in the industry also when it comes to our responsible gambling policy.

What is Responsible Gambling?

For those of you who don’t know, responsible gambling is a commitment to deliver a service to our players in an ethical manner so that we can keep the fun going on. This requires us to adhere to 7 basic principles that regulate our behavior. Those 7 principles are:

  • Protection of vulnerable gamblers.
  • Prevention of underage gambling.
  • Safety measures against criminal activity.
  • Information privacy policies.
  • Online payment security.
  • Ethical marketing.
  • Provably fair gaming.

Protection of Vulnerable Gamblers

The first principle, and one of the most important ones is the protection of vulnerable gamblers. Our staff here at BetChain will not accept players who are addicted to gambling or have any other kind of gambling problem. We have several mechanisms to enforce this, including a voluntary gambling addiction list.

Players who have developed an addiction to gambling, should seek help, and we are more than happy to suggest a few options they can check out to address their gambling issues. If you feel that you can’t control your gambling, or if you feel compelled to gamble, we suggest you stop gambling and get help immediately. The following websites can help you with your addiction:

Prevention of Underage Gambling

Our staff here at BetChain is extremely sensitive to the ramifications of underage gambling. We comply with the highest standards available, in accordance to our license, to prevent underage gambling. Therefore, we require our players to comply with our KYC policy. We are also constantly updating our KYC policy to make it as effective as possible and prevent underage players from gambling.

Safety Measures Against Criminal Activity

Complying with the rules and regulations set forth by our license is one of the most important tasks for our management. We are constantly monitoring our activity and working together with authorities to prevent any kind of criminal activity, just like our license requires us to.

Information Privacy Policies

BetChain is committed to your privacy. All the information that you disclose to BetChain is for internal use only. We respect your privacy and we have invested in state-of-the-art security to keep all your data as safe as possible. We cherish your trust and we know that breaching it can cause harm. Therefore, we refrain from sharing your personal information with anyone who is not a member of the BetChain staff. All our staff members are required to keep your information safe by contract.

Online Payment Security

The safety of your funds is of vital importance for us. We pride ourselves in covering all the bases when it comes to the safety of your funds. From SSL certificates to cold storage of funds, our staff works diligently to keep your funds safe from malicious actors.

Ethical Marketing

When it comes to our efforts to promote BetChain, we make every effort possible to market our services ethically. We avoid marketing our services to people who are underage. We also stand by everything we promote, and we disclose all our terms and conditions in full to avoid being misleading.

Provably Fair Gaming

We are committed to ensuring the randomness of the outcome of every spin, roll or draw on any of the games you can play at BetChain. You can check the randomness of every outcome on any game through the providers.

Safe Gambling is Fun!

All these policies and commitments enhance the service that we provide and make gambling safer. This allows you to have more fun while you play on your favorite games here at BetChain. Nevertheless, if you at any time feel that we are not adhering to the commitments set forth on this page, please contact our customer care representatives. We will address your concerns immediately.

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